Returns & Exchanges

At Meseroll, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal or contact our customer service team with your order number to request a return authorization.

• 2.
  Package Your Items

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original state.

• 3.
  Ship the Parcel

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.